Have a read below at some of our most asked questions
Will you provide MC/coordinator on the day of the funeral?
Yes we can provide that support. The committee members visiting your home on day one will provide you with services we can support you and your family.
What support do we receive on the day of the funeral?
Our Charitable Trust is in its inception stage therefore we can provide refreshments at the deceased house, apart from information, support and guidance.
Which funeral undertakes do we use?
The committee members attending will provide you with options for you to choose.
What is the cost of a funeral?
Funeral undertaker will meet with you and provide you with different packages.
We cannot afford the funeral cost, how can we obtain financial support to pay for the funeral?
- Contact WINZ , http://www.bas.org.nz/faq-information/
- Contact your insurance company because most life insurance policy’s have a funeral cover built in, which should pay out within 48 hours after submitting your claim.
I want to hold the funeral back in my home country, How do i take my loved one home?
Your funeral undertaker will make the necessary repatriation arrangements which also includes any where within NZ.
Can I arrange a zoom link for my family back home?
In most cases, funeral parlours provide this service or will provide you with contact details.
Can I provide a photo slide presentation at the funeral parlour?
Most funeral parlours provide this service.
Can a South African enter South Africa on a New Zealand Passport and stay up to 90 days?
All South African MUST enter and depart South Africa using South African passport.
Is the SA Citizenship Status Portal available on your NZ website/platform? If not, what are the chances of having one set up for fellow South Africans in New Zealand.
YES, the portal is available
Due to an emergency, what are the implications for a fellow South African entering South Africa on a foreign passport: a.] Will they be treated as a visitor? b.] Will the 90 days visa stay apply?
a.] This is the responsibilities of Border Management Authorities having their own administrative rules, procedures and processes
b.] New Zealand passport holder has 90 days to sojourn in South Africa for holidays or tourism purposes only